About Us
| |
| Patrick Marion | |
| CEO |
Hello
Thank you for taking the time to learn a little more about us. Our story started way back in 1988 when mortgage broking was almost unheard of.
Back then I was working at Statewide Building Society (which later became Bank of Melbourne), after I had spent 11 years at Banque Nationale de Paris where I learnt the craft of lending.
As many bank employees end up feeling, I became disillusioned with a banking career and started looking for other opportunities. In the aftermath of banks deregulation, smaller lenders started to emerge but they had no distribution network to compete with the major banks. It was perfect timing to talk to them about mortgage broking. The rest is history and I have never looked back.
From a one person business, Citiwide Homeloans today is made up of several brokers who operate as Franchisees or Independent Contractors backed up by an experienced administration team. We are one of the longest operating Mortgage Broking firms and we are ranked in the TOP 25 Brokerages in Australia.
What we do
We assist borrowers find and negotiate the loans that are best suited to their needs, not the lender's. We have access to a full range of home loans and an extensive suite of commercial products to assist property investors and small business owners.
How we do it
Citiwide is accredited with over 24 lenders. We can compare over 300 loans using the latest technology and will show you the loans that are most suited to your needs. We will give you more choice and better advice.
Where we are located
We are located in North Melbourne, Victoria. Our brokers are however spread over all metropolitan regions and they are easily accessible. We can meet you in one of our offices or at your home or office.
Because we use modern internet based technology, we can assist borrowers wherever they are located in Australia.
How to reach us
You can reach us in one of several ways:
- Call us on 1300 732 630 and we will connect you to your local broker
- Make an online enquiry using our Enquiry Form or Loan Application Form.
- Email us to: loans@citiwide.com.au
Our promise to you
We will respond to your enquiry within 24 hours. We will provide you with truly specialist advice and the highest level of professional service.
Promises are easily made, and just as easily forgotten. At Citiwide we believe that you should only ever make promises you can keep. We are the only Mortgage Broker to make these commitments through the service promises contained in our Customer Charter.
How we are paid
For all our Home and Investments loans we are paid by the Lender. We can therefore offer you the borrower, the most competitive products at no extra costs.
We look forward to talking to you.
Patrick Marion
Founder and CEO
Citiwide is a full member of the Mortgage and Finance Association of Australia (MFAA), the peak body for mortgage intermediaries and we comply with the association's Code of Conduct, which is binding on its members.
