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How to become a Citiwide Franchisee

We understand that investing in a franchise can be a very difficult and drawn out decision. We want you to be certain that a Citiwide franchise is right for you before you commit to join us.

Following is a general guideline of the steps involved in our recruitment process. 


Step 1

Call us on 1300 732 630, submit an online enquiry form or, register to attend one of our evening information seminars.

Once we receive your enquiry, our Franchise Recruitment Manager will have an informal chat with you over the phone to better understand your career aspirations and answer some of your questions.


Step 2: Obtaining more information

If you're happy to look further into this opportunity, we'll offer to send you by email an information pack together with a Confidentiality Agreement. Once you return that document with a copy of your resume, we'll arrange a meeting with our Franchise Recruitment Manager. This personal meeting provides the opportunity for you to get to know more about Citiwide and evaluate whether our Franchise model is a good fit for you. It also gives us the opportunity to get to know you a bit better.

Step 3: Second meeting

At this meeting we'll explore the details. We'll get to understand your expectations from the business and we will share with you what Citiwide expects from you as a Franchisee.

Using our specifically designed 'WHAT IF' templates we'll explore cash flows and the profitability of your business. This is a further opportunity for you to investigate any areas of our business that you are unsure about.

Step 4: Third meeting

At this meeting, we will issue you with a Disclosure Document and discuss with you all legal documents. We expect that you will obtain independent legal and financial advice and discuss with your family and friends.

One of the key elements in your decision process is talking to others who have followed the same path so we invite you to talk privately with our franchisees.


Step 5: Franchise Application Form

At this point we will require you to complete our formal Franchise Application Form. This confidential document gathers detailed information about you and your financial position.


Step 6: Profiling

We care about those who join our franchise network and take care to ensure we get the people who fit best. All going well, we will invite you to answer a profiling questionnaire to help us understand your strengths and abilities and how easily you will adapt to the demands of your new business.


Step 7: Induction & accreditation

Agreements will be finalised and signed. Prior to operating as a mortgage broker you will need to complete your Certificate IV in Financial Services (Mortgage Broking). We can assist you complete this course in minimum time. We will then assist you complete your accreditation with the various banks and other financial institutions.


Step 8: Launch your business!


We look forward to welcoming you to Citiwide.

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